Green bin renewals
Households that pay online for their garden waste collection have received an email reminding them that their subscription expires on 30 June 2024 and if they wish to avoid a gap in their service, they need to renew by Friday 28 June. Customers who haven’t previously paid online and the council does not have email addresses for, have been sent a letter advising them of their renewal arrangements.
New customers can sign up at any time to receive garden waste collections, either online at Garden waste collections or by calling 0300 456 0103.
To help improve the security of customer details, people wishing to sign up for, or renew, a garden waste collection service online will need to sign into their Wiltshire Council account or register for a new account if they do not already have one. For those registering for the first time, there is a video and guide on the registration webpage.
People don’t need to contact the council if they do not wish to renew.
The cost of having garden waste collected has increased from £66 per bin to £70 per bin for the year which reflects current inflation levels and provides some recovery of operational costs. The Controlled Waste Regulations (England and Wales) 2012 allow councils to apply a charge for the collection of garden waste.